Privacy Policy
Effective Date: 01/05/2025
Elite Service Group (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner in accordance with applicable data protection laws in the United Arab Emirates.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.esguae.com
(“Website”).
1. Information We Collect
When you interact with our Website, we may collect the following types of information:
- Personal Information: Name, email address, phone number, and any other information you submit via forms or direct communication.
- Technical Information: IP address, browser type, device type, operating system, pages visited, and usage data collected via cookies or similar technologies.
We use the information collected for the following purposes:
- To respond to your enquiries or requests
- To improve our Website and user experience
- To provide and manage our services
- To send you updates or marketing communications (only with your consent)
- To comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share information with trusted third-party service providers who assist us in operating our Website or providing services, under confidentiality agreements.
4. Cookies and Tracking Technologies
Our Website uses cookies to enhance your browsing experience and analyse site traffic. You can control cookie preferences through your browser settings.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.
6. Your Rights
Subject to UAE law, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw your consent for marketing communications
To exercise any of these rights, please contact us using the details below.
7. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for the privacy practices of such websites and encourage you to read their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date”.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Elite Service Group
8th Floor, Control Tower, Motor City, Dubai, UAE
Phone: +971 4 490 3800
Email: info@esg-uae.com